Browsing by Author Bala, Pradip Kumar.

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Showing results 74 to 87 of 87 < previous 
Issue DateTitleAuthor(s)
2022A techno-business platform to improve customer experience following the brand crisis recovery: a B2B perspectiveBehera, Rajat Kumar.; Bala, Pradip Kumar.; Rana, Nripendra P.; Kizgin, Hatice.
2023-07Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviewsKumar, Avinash.; Chakraborty, Shibashish.; Bala, Pradip Kumar.
2017Transfer learning for resolving sparsity problem in recommender systems: human values approachSrivastava, Abhishek.; Bala, Pradip Kumar.; Kumar, Bipul.
2018-12-20Turning data into actionable information for business performance measurement using 3rd wave of storytelling via scorecard and dashboardBehera, Rajat Kumar.; Bala, Pradip Kumar.
2020-04Understanding the factors influencing career choices in India: from the students' perspectivesRay, Arghya.; Bala, Pradip Kumar.; Dasgupta, Shilpee A.; Srivastava, Abhishek.
2019-12-05Understanding the uses and gratification valued by customers through an NLP-based approachRay, A.; Bala, Pradip Kumar.
2023Unethical use of information access and analytics in B2B service organisations: the dark side of behavioural loyaltyBehera, Rajat Kumar.; Bala, Pradip Kumar.
2019Use of NLP and SEM in determining factors for e-service adoptionRay, Arghya.; Bala, Pradip Kumar.
2021-01User generated content for exploring factors affecting intention to use travel and food delivery servicesRay, Arghya.; Bala, Pradip Kumar.
2019-12-05User-item-context interacting for enhancing e-commerce data managementKumar, Bipul.; Bala, Pradip Kumar.; Ray, A.; Srivastava, Abhishek.
2021-02Utilizing emotion scores for improving classifier performance for predicting customer’s intended ratings from social media postsRay, Arghya.; Bala, Pradip Kumar.; Jain, Rashmi.
2023-01-06What drives users to visit virtual tourism sites? An NLP-based approach to examine online customer commentsRay, Ananya.; Ray, Arghya.; Bala, Pradip Kumar.
2021What leads to apprehension in fresh management graduates to not pursue entrepreneurship: a clustering-based techniqueJaved, A. F.; Bala, Pradip Kumar.; Chakraborty, Shibashish.
2019-11Why do people use food delivery apps (FDA)? a uses and gratification theory perspectiveRay, Arghya.; Dhir, Amandeep.; Bala, Pradip Kumar.; Kaur, Puneet.