Browsing by Subject Customer satisfaction
Showing results 1 to 6 of 6
| Issue Date | Title | Author(s) |
| 2019-01-09 | Dynamics of flexibility in service lexicon for improved customer experience and satisfaction: evidence from public healthcare sector in India | Kumar, Pradeep. |
| 2013 | An exploratory study on determinants of customer satisfaction of leading mobile network providers – case of Kolkata, India | Chakraborty, Shibashish.; Sengupta, Kalyan. |
| 2021-03 | Exploring the impact of different factors on brand equity and intention to take up online courses from e-Learning platforms | Ray, Arghya.; Bala, Pradip Kumar.; Chakraborty, Shibashish.; Dasgupta, Shilpee A. |
| 2015-07 | Impact of B2B customer satisfaction parameters on the share of wallet | Sarkar, Soumya.; Sharma, D. K. |
| 2014-12 | Structural equation modelling of determinants of customer satisfaction of mobile network providers: case of Kolkata, India | Chakraborty, Shibashish.; Sengupta, Kalyan. |
| 2023-07 | Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews | Kumar, Avinash.; Chakraborty, Shibashish.; Bala, Pradip Kumar. |
