Browsing by Subject Flexibility
Showing results 1 to 4 of 4
| Issue Date | Title | Author(s) |
| 2019-01-09 | Dynamics of flexibility in service lexicon for improved customer experience and satisfaction: evidence from public healthcare sector in India | Kumar, Pradeep. |
| 2013 | An exploratory study on determinants of customer satisfaction of leading mobile network providers – case of Kolkata, India | Chakraborty, Shibashish.; Sengupta, Kalyan. |
| 2017 | Impact of flexibility on patient satisfaction and behavioral intention: a critical reassessment and model development | Kumar, Pradeep.; Chakraborty, Shibashish.; Bera, Sasadhar. |
| 2014-12 | Structural equation modelling of determinants of customer satisfaction of mobile network providers: case of Kolkata, India | Chakraborty, Shibashish.; Sengupta, Kalyan. |
