Browsing by Subject Satisfaction
Showing results 1 to 8 of 8
| Issue Date | Title | Author(s) |
| 2022 | Collaborative consumption continuance: a mixed-methods analysis of the service quality-loyalty relationship in ride-sharing services | Lim, Weng Marc.; Gupta, Gaurav.; Biswas, Baidyanath.; Gupta, Rohit. |
| 2021 | An examination of the e-government service value chain | Kumar, Rajiv.; Kumar, Ritu.; Sachan, Amit.; Gupta, Piyush. |
| 2018 | Examining the impact of e-government service process on user satisfaction | Sachan, Amit.; Kumar, Rajiv.; Kumar, Ritu. |
| 2020-12 | Examining the impact of e-retailing convenience dimensions on behavioral intention: the mediating role of satisfaction | Kumar, Rajiv.; Sachan, Amit.; Dutta, Tanusree. |
| 2021-07 | Examining the influence of satisfaction and regret on online shoppers’ post-purchase behaviour | Vijay, Tata Sai.; Prashar, Sanjeev.; Parsad, Chandan. |
| 2021-04 | Exploring COBRAs, its antecedents and consequences in the context of banking brands | Mishra, Aditya Shankar. |
| 2020 | The impact of service delivery system process and moderating effect of perceived value in internet banking adoption | Kumar, Rajiv.; Sachan, Amit.; Kumar, Ritu. |
| 2023-01-24 | Measuring consumer perception of overall brand equity drivers for m-payments | Sankaran, Raja.; Chakraborty, Shibashish. |
