Browsing by Author Kumar, Pradeep.
Showing results 1 to 5 of 5
| Issue Date | Title | Author(s) |
| 2018-06 | Auxiliary flexibility in healthcare delivery system: an integrative framework and implications | Kumar, Pradeep.; Bera, Sasadhar.; Dutta, Tanusree.; Chakraborty, Shibashish. |
| 2019-01-09 | Dynamics of flexibility in service lexicon for improved customer experience and satisfaction: evidence from public healthcare sector in India | Kumar, Pradeep. |
| 2017 | An examination of the association between service convenience flexibility in healthcare delivery systems and patient satisfaction | Kumar, Pradeep.; Bera, Sasadhar.; Chakraborty, Shibashish. |
| 2022-10 | Green service production and environmental performance in healthcare emergencies: role of big-data management and green HRM practices | Kumar, Pradeep.; Chakraborty, Shibashish. |
| 2017 | Impact of flexibility on patient satisfaction and behavioral intention: a critical reassessment and model development | Kumar, Pradeep.; Chakraborty, Shibashish.; Bera, Sasadhar. |
