Please use this identifier to cite or link to this item: http://idr.iimranchi.ac.in:8080/xmlui/handle/123456789/1065
Title: Relationship between belief about e-service delivery process and intention to use: the mediating role of attitude towards service provider
Authors: Gupta, Piyush.
Sachan, Amit.
Keywords: Operations Management
E-service delivery process
IIM Ranchi
Issue Date: 20-Dec-2018
Publisher: XXII Annual International Conference of the Society of Operations Management (SOM 2018), Kozhikode: Indian Institute of Management Kozhikode
Citation: Gupta, P., & Sachan, A. (2018, December 20-22). Relationship between belief about e-service delivery process and intention to use: the mediating role of attitude towards service provider. Paper presented at the XXII Annual International Conference of the Society of Operations Management (SOM 2018), Kozhikode: Indian Institute of Management Kozhikode.
URI: http://idr.iimranchi.ac.in:8080/xmlui/handle/123456789/1065
Appears in Collections:Conference Presentations / Proceedings

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