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http://idr.iimranchi.ac.in:8080/xmlui/handle/123456789/1120| Title: | Policy holder protection-key aspects, service recovery and global best practices on complaint management system |
| Authors: | Kumar, Rohit. |
| Keywords: | Insurance IIM Ranchi |
| Issue Date: | 3-Jan-2020 |
| Publisher: | Institute of Management, Nirma University, Ahmedabad |
| Citation: | Kumar, R. (2020, January 03-05). Policy holder protection – key aspects, service recovery and global best practices on complaint management system. Paper presented in the 23rd Nirma International Conference on Management (NICOM – 2020): Institute of Management, Nirma University, Ahmedabad, India. |
| URI: | http://idr.iimranchi.ac.in:8080/xmlui/handle/123456789/1120 |
| Appears in Collections: | Conference Presentations / Proceedings |
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