Overview: improving integrity of performance management system using simple HR analytics and ONA

Abstract

This paper presents methods to improve gaps in traditional Performance Management Systems and endorse the use of simple analytical tools to improve the correctness of the system. We can do this by considering a skeletal alternate to Bersin’s Talent Maturity Model (BTMM) as the underlying framework. Then we shall draw upon practical suggestions for use of various analytical tools across these levels, from descriptive statistics to predictive analytics, although not extensively. Emphasis is also laid on the use of analytics to evaluate social capital, which is often neglected while assessing performance. With increased computing power of the current generation, particularly to process the vast reserve of metadata, it is now possible to measure social capital accurately. This field of study is called Organisation Network Analysis (ONA). The paper also narrates a method to assure distributive justice and deciding ‘fair’ hike, a transaction that results from the outcome of performance management system. All these analytical tools when applied in unison are expected to raise the integrity of performance systems to sustain and build the right talent.