Communicative competence and subjective well-being: the mediating role of organisation-based self-esteem

Abstract

While existing research has identified the psychological advantages of interpersonal competence in various contexts, less attention has been given to address the underlying mechanism(s), especially in a workplace environment. This study examines the mediation effects of organisation-based self-esteem in the relationship between communicative competence and subjective well-being. The results suggest that communicative competence has a positive association with well-being and this link is mediated by self-esteem. Also, the moderating roles of demographic factors such as family structure, place of stay in childhood, family environment, and designation have been examined in this study. Our findings indicate that competent communicators having high organisation-based self-esteem (vs. low self-esteem) report higher well-being. Therefore, we recommend that organisations should focus on and cater to both the communicative competence as well as the self-esteem needs of employees.