Please use this identifier to cite or link to this item:
http://idr.iimranchi.ac.in:8080/xmlui/handle/123456789/638| Title: | Linking service concept to customer satisfaction and moderating role of demographic variables |
| Authors: | Sachan, Amit. Mukherjee, Arindam. Kumar, Rajiv. |
| Keywords: | Customer satisfacation IIM Ranchi |
| Issue Date: | 3-May-2019 |
| Publisher: | POMS International Conference, Washington: Washington, DC USA. |
| Citation: | 12. Sachan, A., Mukherjee, A., & Kumar, R. (2019, May 3-6). Linking service concept to customer satisfaction and moderating role of demographic variables. Paper presented in the POMS International Conference, Washington: Washington, DC USA. |
| URI: | http://idr.iimranchi.ac.in:8080/xmlui/handle/123456789/638 |
| Appears in Collections: | Conference Presentations / Proceedings |
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