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Issue Date
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2019-01-09
Dynamics of flexibility in service lexicon for improved customer experience and satisfaction: evidence from public healthcare sector in India
Kumar, Pradeep.
2019-04-22
New perspectives on gray sheep behavior in recommender systems
Srivastava, Abhishek.
2019-02-12
Exploring gender bias in the Indian workplace using neuropsychological tools
Ghosh, Anindita.
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Ghosh, Anindita.
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Kumar, Pradeep.
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Srivastava, Abhishek.
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IIM Ranchi
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Case study
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Customer experience
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Dyadic study
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Flexibility
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Gender bias
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Human resource management
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Implicit association test
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