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Issue Date
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2018-11-29
Performance analysis and improvement of a typical e-tender driven marketing process in a b2b context: a discrete event simulation study
Gupta, Piyush.
;
Sachan, Amit.
2018-12-20
Relationship between belief about e-service delivery process and intention to use: the mediating role of attitude towards service provider
Gupta, Piyush.
;
Sachan, Amit.
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IIM Ranchi
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Business to Business (B2B)
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E-service delivery process
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Operations Management
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Performance analysis
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Performance improvement