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Issue Date	Title	Author(s)
2022-11	Self-promotion and online shaming during COVID-19: A toxic combination	Behera, Rajat Kumar.; Bala, Pradip Kumar.; Rana, Nripendra P.; Kayal, Ghadeer.
2022-09	Predicting ratings of social media feeds: combining latent-factors and emotional aspects for improving performance of different classifiers	Ray, Arghya.; Bala, Pradip Kumar.; Rana, Nripendra P.; Dwivedi, Yogesh K.
2022	Examining quality aspects in Indian online food delivery 15 services during COVID-19 pandemic: an NLP-based qualitative approach	Ma, Lan.; Ray, Arghya.; Sharma, Varda.; Bala, Pradip Kumar.
2021-03	Exploring the impact of different factors on brand equity and intention to take up online courses from e-Learning platforms	Ray, Arghya.; Bala, Pradip Kumar.; Chakraborty, Shibashish.; Dasgupta, Shilpee A.
2022	A techno-business platform to improve customer experience following the brand crisis recovery: a B2B perspective	Behera, Rajat Kumar.; Bala, Pradip Kumar.; Rana, Nripendra P.; Kizgin, Hatice.
2023	Unethical use of information access and analytics in B2B service organisations: the dark side of behavioural loyalty	Behera, Rajat Kumar.; Bala, Pradip Kumar.
2023	Responsible natural language processing: a principlist framework for social benefits	Behera, Rajat Kumar.; Bala, Pradip Kumar.; Rana, Nripendra P.; Irani, Zahir.
2022-12	Exploring barriers affecting e-health service continuance intention in India: from the innovation resistance theory stance	Ray, Arghya.; Bala, Pradip Kumar.; Dwivedi, Yogesh K.
2023	Process Mining for Social and Economic Needs: an Introduction	Das, Sibanjan.; Bala, Pradip Kumar.
2023-03	An NLP-based approach to understand customer perspective on virtual tourism	Ray, Ananya.; Bala, Pradip Kumar.