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Issue Date	Title	Author(s)
2016-12	Analyzing customer sentiments and service quality gaps in IT service settings	Bala, Pradip Kumar.; Mukherjee, Shubhadeep.; Kumar, Rahul.
2020-06	A new neighbourhood formation approach for solving cold-start user problem in collaborative filtering.	Kumar, Rahul.; Bala, Pradip Kumar.; Mukherjee, Shubhadeep.
2020-03	Improving recommendation quality by identifying more similar neighbours in a collaborative filtering mechanism.	Kumar, Rahul.; Bala, Pradip Kumar.; Mukherjee, Shubhadeep.
2017-02	Gender classification of microblog text based on authorial style	Mukherjee, Shubhadeep.; Bala, Pradip Kumar.
2017	Detecting sarcasm in customer tweets: an NLP based approach	Mukherjee, Shubhadeep.; Bala, Pradip Kumar.
2016-12	A new neighbourhood formation approach in collaborative filtering	Bala, Pradip Kumar.; Kumar, Rahul.; Mukherjee, Shubhadeep.
2016-10	Customer sentiment analysis for IT service settings	Bala, Pradip Kumar.; Mukherjee, Shubhadeep.
2021-06	Deriving wisdom from virtual investing communities: an alternative strategy to stock recommendations	Kumar, Rahul.; Mukherjee, Shubhadeep.; Kumar, Bipul.; Bala, Pradip Kumar.
2022	Managing a natural disaster: actionable insights from microblog data	Mukherjee, Shubhadeep.; Kumar, Rahul.; Bala, Pradip Kumar.
2017-02	Sarcasm detection in microblogs using Naïve Bayes and fuzzy clustering	Mukherjee, Shubhadeep.; Bala, Pradip Kumar.