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Issue Date	Title	Author(s)
2021-05	Exploring the drivers of customers’ brand attitudes of online travel agency services: a text-mining based approach	Ray, Arghya.; Bala, Pradip Kumar.; Rana, Nripendra P.
2022	Cognitive computing based ethical principles for improving organisational reputation: a B2B digital marketing perspective	Behera, Rajat Kumar.; Bala, Pradip Kumar.; Rana, Nripendra P.; Kizgin, Hatice.
2022-11	Self-promotion and online shaming during COVID-19: A toxic combination	Behera, Rajat Kumar.; Bala, Pradip Kumar.; Rana, Nripendra P.; Kayal, Ghadeer.
2022-09	Predicting ratings of social media feeds: combining latent-factors and emotional aspects for improving performance of different classifiers	Ray, Arghya.; Bala, Pradip Kumar.; Rana, Nripendra P.; Dwivedi, Yogesh K.
2022	A techno-business platform to improve customer experience following the brand crisis recovery: a B2B perspective	Behera, Rajat Kumar.; Bala, Pradip Kumar.; Rana, Nripendra P.; Kizgin, Hatice.
2023	Responsible natural language processing: a principlist framework for social benefits	Behera, Rajat Kumar.; Bala, Pradip Kumar.; Rana, Nripendra P.; Irani, Zahir.
2023-05-01	Creation of sustainable growth with explainable artificial intelligence: An empirical insight from consumer packaged goods retailers	Behera, Rajat Kumar.; Bala, Pradip Kumar.; Rana, Nripendra P.