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Browsing by Subject "Adoption"

Browsing by Subject "Adoption"

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  • Direct vs indirect e-government adoption: an exploratory study 
    Kumar, Rajiv.; Sachan, Amit.; Mukherjee, Arindam. (Emerald Publishing Limited, 2018)
    Purpose: The purpose of this study is to investigate the factors that influence direct and indirect adoption of e-government services in India. Design/methodology/approach: A conceptual model has been proposed by ...
  • An examination of the e-government service value chain 
    Kumar, Rajiv.; Kumar, Ritu.; Sachan, Amit.; Gupta, Piyush. (Information Technology & People, 2021)
    Purpose – E-government quality (e-GovQual) and e-government user value (e-GUV) are multidimensional concepts. While previous studies have identified apparent factors influencing e-government satisfaction (e-GovSat) and ...
  • Examining the impact of e-government service process on user satisfaction 
    Sachan, Amit.; Kumar, Rajiv.; Kumar, Ritu. (Emerald Publishing Limited, 2018)
    Purpose: A government website is considered as an electronic government service delivery system (eGSDS). The authors look at this eGSDS from its process point of view. This study aims to expand the existing knowledge of ...
  • Factors influencing e-government adoption in India: a qualitative approach 
    Kumar, Rajiv.; Sachan, Amit.; Mukherjee, Arindam.; Kumar, Ritu. (Emerald Publishing Limited, 2018)
    Purpose: The purpose of this study is to explore the factors that enable citizens to adopt e-government services in India. Design/methodology/approach: The study uses a qualitative approach by conducting semi-structured ...
  • The role of intermediaries in e-government adoption in India: bridging the digital divide 
    Kumar, Rajiv.; Sachan, Amit. (World Academic Publishing, 2017)
    Despite the transparency and benefits of e-government, and its potential to serve citizens better, there is low diffusion and adoption of e-government services in India. Limited access to computer and internet, lack of ...