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Investigating the employee’s customer orientation behavior: A comparison of the circumstances before and after the pandemic from policy perspective

Apoorva, A.; Chaudhuri, Ranjan.; Gupta, Aditi.; Hussain, Zahid.; Chatterjee, Sheshadri. (International Journal of Law and Management, 2023-05-02)
Assessing the AI-CRM technology capability for sustaining family businesses in times of crisis: the moderating role of strategic intent

Chaudhuri, Ranjan.; Chatterjee, Sheshadri.; Kraus, Sascha.; Vrontis, Demetris. (Journal of Family Business Management, 2023-03-02)
Effects of human capital on entrepreneurial ecosystems in the emerging economy: The mediating role of digital knowledge and innovative capability from India perspective

Chaudhuri, Ranjan.; Chatterjee, Sheshadri.; Vrontis, Demetris.; Vicentini, Francesca. (Journal of Intellectual Capital, 2023-03-15)
Examining the issue of employee intentions to learn and adopt digital technology

Chaudhuri, Ranjan.; Chatterjee, Sheshadri.; Vrontis, Demetris.; Galati, Antonino.; Siachou, Evangelia. (Worldwide Hospitality and Tourism Themes, 2023-05-23)
How customer incivility affects service-sector employees: A systematic literature review and a bibliometric analysis

Chaudhuri, Ranjan.; Apoorva, A.; Vrontis, Demetris.; Siachou, Evangelia.; Trichi, Eleni. (Journal of Business Research, 2023-09-01)
Coopetition in the platform economy from ethical and firm performance perspectives

Chatterjee, Sheshadri.; Chaudhuri, Ranjan.; Mikalef, Patrick.; Sarpong, David. (Journal of Business Research, 2023-03-01)
Antecedents of obesity among Indian youth: from consumer psychological and lifestyle perspective

Chaudhuri, Ranjan.; Chatterjee, Sheshadri.; Thrassou, Alkis.; Vrontis, Demetris. (British Food Journal, 2023-02-09)
Development of an integrative model for electronic vendor relationship management for improving technological innovation, social change and sustainability performance

Chatterjee, Sheshadri.; Chaudhuri, Ranjan.; Kumar, Ajay.; Aránega, Alba Yela.; Biswas, Baidyanath. (Technological Forecasting and Social Change, 2023-01)
Investigating the impacts of microlevel CSR activities on firm sustainability: Mediating role of CSR performance and moderating role of top management support

Chatterjee, Sheshadri.; Chaudhuri, Ranjan.; Vrontis, Demetris. (Cross Cultural & Strategic Management, 2023-02-08)
A new theoretical model for online customer review intention

Chatterjee, Sheshadri.; Chaudhuri, Ranjan.; Vrontis, Demetris.; Kastanakis, Minas. (Journal of Global Responsibility, 2023-03-23)

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