This case study is about Dalmia Cement which is one of the oldest cement companies in India, established in the year 1939. In early 2000s, the company started its journey of aggressive growth under the leadership of a young ...

Purpose – Casting employers as customers, the purpose of this paper is to investigate the association between expectations, perceptions and disconfirmation beliefs with the satisfaction of employers regarding the ...

In todays market landscape firms can effectively compete without the benefit of resource advantages, proprietary technology, or market power but by being more aligned towards creative combination and responsive innovation. ...

With the exponential rise in the size of data being generated, personalization based on recommender systems has become an important aspect of digital marketing strategy of E-Commerce companies. Recommender systems also ...

In this modern era, the dynamic business world has led to the emergence of ‘market orientation’ and ‘social CRM’ (Kohli & Jaworski, 1990; Narver & Slater, 1990; Diffley et al., 2018). The benefits of e-Services are often ...

Purpose – The study aims to examine whether management education can successfully cultivate the competency of empathy that is needed in future corporate leaders to promote sustainability initiatives catering to diverse ...

The green apparel production in the emerging economy countries is facing several issues such as collaboration practices, profitability concerns of the firms, etc. In this context, we present the collaboration mechanism ...

Purpose – The purpose of this paper is to examine whether satisfaction of employers with skill competencies of fresh engineering graduates (EGs) in India is impacted by their expectations and perceptions. Applying Expectation ...

The study examines the effects of globalization, financial development, economic growth, and energy consumption on environmental sustainability in India over the period 1980–2015. The novelty of the study is the assessment ...