Abstract:
Purpose – The purpose of this paper is to investigate the role of the “Big Five” personality traits (extraversion,
openness, agreeableness, conscientiousness and neuroticism) on the adoption of augmented reality (AR), with a
particular focus on the role AR may play in interactive marketing.
Design/methodology/approach – A quantitative-based approach was followed by a questionnaire survey,
which was completed by 230 respondents comprising graduate and postgraduate students, using structural
equation modelling.
Findings – While the trait of openness was positively associated with the perceived ease of use of AR, the
usefulness of AR and subjective norms, the trait of neuroticism was negatively associated with the perceived
ease of use of AR. Extraversion was positively associated with subjective norms. Perceived ease of use of AR,
the usefulness of AR and subjective norms were positively associated with attitudes toward AR.
Practical implications – The data gathered will add a valuable contribution to the currently limited data
available on empirical consumer behaviour research, particularly in relation to the adoption of AR for
interactive marketing.
Originality/value – The findings of this study will benefit academics working on the adoption of technology
in rapidly developing fields such as automation and artificial intelligence; the study also contributes to the
emerging interdisciplinary domain of psychology, information systems, marketing and human behaviour.